Terms and Conditions

We appreciate that terms and conditions are not the most engaging reading material, but they play a crucial role in ensuring transparency and mutual understanding. By outlining the responsibilities of both our users and our organisation, these terms clarify what you can expect from us and what we expect from you when using our systems. As a responsible data handler, we also have a legal duty to inform you of your rights, as well as the rights we retain in relation to the use of our services.

We encourage all users to read this information carefully to ensure a clear and informed experience.

Our Terms and Conditions

Effective Date: 20th April 2025

Welcome to ObjectNow. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and ObjectNow (“we”, “us”, or “our”), governing your access to and use of the ObjectNow platform, located at objectnow.co.uk, and all associated services provided therein (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree with these Terms, you must refrain from using the Service.

1. Definitions

“ObjectNow” refers to the online platform, tools, features, and associated infrastructure provided at objectnow.co.uk.

“User” means any individual accessing or using the Service to generate, view, or submit objection letters.

“Campaign Group” refers to a registered organisation using ObjectNow to facilitate and support collective objection efforts.

“Service” refers to the features and tools offered by ObjectNow, including but not limited to the AI-assisted objection letter generator and submission tools.

2. Use of the Service

Permitted Purpose: ObjectNow is provided for the express purpose of enabling individuals to create objection letters in support of public campaigns. It must not be used for any commercial or unlawful activity.

Accuracy of Information: Users are solely responsible for ensuring the accuracy and integrity of all personal information and content they provide when using the Service.

No Legal Advice: The Service is an automation tool based on templates approved by campaign groups. ObjectNow does not provide legal advice or representation and should not be relied upon as a substitute for independent legal counsel.

Legal Compliance: You agree to use the Service in accordance with all applicable laws, regulations, and statutory requirements within Scotland, the United Kingdom, and the European Union.

3. Data Protection and Privacy

Compliance with Data Protection Laws: We process personal data in compliance with the UK GDPR, the Data Protection Act 2018, and the EU GDPR where applicable. For detailed information, refer to our Privacy Policy.

Data Collected: ObjectNow temporarily collects the following data solely for the purposes of generating and sending your objection letter:

  • Title and Full Name
  • Postal Address
  • Email Address
  • Personal Comments (if provided)

This data is used solely for submission purposes and is permanently deleted immediately after successful transmission.

Retention of Anonymised Data: We may retain non-identifiable data such as postcodes for campaign analysis and mapping of regional engagement.

Logging for Security: We log IP addresses, browser types, and timestamps to protect against abuse and comply with lawful obligations. This data may be disclosed to relevant authorities when required by law.

No Cookies: ObjectNow does not use cookies or third-party tracking technologies.

4. Intellectual Property

All content, code, systems, text, images, and software on the ObjectNow platform are either the property of ObjectNow or used with appropriate licence. These materials are protected under UK copyright law and relevant international intellectual property treaties.

Users may not reproduce, distribute, alter, or exploit any content from the platform without prior written consent from ObjectNow.

5. Service Limitations and Disclaimers

Accuracy and Validity: While every effort is made to ensure the quality and relevance of objection templates, ObjectNow does not guarantee the success or acceptance of any submission.

Service Availability: We strive for uninterrupted service but do not guarantee availability due to system maintenance, upgrades, or force majeure events.

Limitation of Liability: To the fullest extent permitted by law, ObjectNow shall not be liable for any direct, indirect, or consequential loss resulting from your use of the Service or the content it generates.

6. Prohibited Use

You agree not to:

  • Use the Service for unlawful or fraudulent purposes
  • Submit false or misleading objection content
  • Attempt to gain unauthorised access to the platform or interfere with its operation
  • Engage in abusive or offensive conduct through ObjectNow

Violations may result in termination of access and referral to law enforcement authorities where necessary.

7. Indemnification

You agree to indemnify and hold harmless ObjectNow, its owners, staff, affiliates, and associated campaign groups from any claims, losses, or liabilities arising from your use of the Service or breach of these Terms.

8. Governing Law and Jurisdiction

These Terms are governed by the laws of Scotland and the United Kingdom. Where applicable, they are also interpreted in line with EU law. Any disputes shall fall under the exclusive jurisdiction of the Scottish courts.

9. Modifications to the Terms

We reserve the right to amend these Terms at any time. Significant changes will be communicated through the ObjectNow platform. Continued use of the Service constitutes acceptance of the updated Terms.

10. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remainder shall continue in full force and effect.

11. Contact Information

For any questions or concerns regarding these Terms, please contact our Compliance Team:

Email: compliance@objectnow.co.uk
Registered in: Scotland